RJ Wallace

"The goal is to bring front-end IT applications together so we can deliver a better service to our brokers."

 Jim Davis, Divisional Director of Information Systems, RJ Wallace & Others

RJ Wallace & Others is the non-marine liability division of Lloyd's of London underwriter London Insurance Market Investment Trust (LIMIT). The company is the product of several mergers in a turbulent financial market where advancing information technology is constantly shifting the goalposts.

As an insurance underwriter operating in extremely dynamic markets, it was critical that RJ Wallace had effective systems integration for its post-merger business consolidation, and to meet the demands of its broker customers. RJ Wallace looked at three possible options - buying a new system, building one themselves, or "sewing the existing systems together". They chose the latter.

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