 DBC
Foodservice
Excellent service delivered through the Web.
"A customer places an
order on our Web site and a minute later it becomes a
pick note in our warehouse."
As a national company that prides itself on providing
unrivalled levels of service, DBC Foodservice (including
the household brand - Danish Bacon) aims to ensure its
6,000 product lines are efficiently delivered to all of
its 20,000 customers.
As part of this commitment, DBC continually reviews ways
to make it easier and more convenient for its customers
to do business with them. DBC realised that from simply
being a communication channel, the Web could easily develop
into a primary means of enhancing customer service. However,
a Web front-end is only a part of the story of successful
e-commerce. Without real-time connectivity to core business
systems you simply have a Web site, not a truly efficient
e-commerce solution.
Click
here to download the full story in .pdf format
Read
more Customer Stories
Copyright:
Computer Software Group Limited 2007
|
